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THE BOOKSTORE CHART

Really Big On-lineBookstore Comparison

COMPANY

Amazon

Barnes/Noble

Bigwords

Buy.com

Powells

Wordsworth

Search Page

Search
Search
Search
Search
Search
Search

Telephone

(800) 201-7575
(800) 668-7053
(800) 708-5603
(800) 492-2665
(800) 878-7323
(800) 899-2202

Location

Seattle, WA
Hackensack, NJ
Santa Monica, CA
Nashville, TN
Portland, OR
Cambridge, MA

Virtual

Only
Chain
Only
Only
OR Chain
Walk-in also

New/Used

New / O.P.
New
New / Used
New
New / Used
New / O.P.

# of Titles

2,800,000
1,000,000
1,000,000
1,400,000
1,000,000
2,500,000

Discount

30% / 20%
30% / 20%
7%
20%
Used only
15% / 10%

Members

None
Yes, no discount
None
None
None
None

Shipping

$3.95 Standard
$3.95 Standard
Free!
$4 UPS Ground
$3.50 4th Class
$4.50 FEDEX

Credit

AE, MC, Visa, Discover
AE, MC, Visa, Discover
AE, MC, Visa, Discover
MC, Visa, Eurovisa
AE, MC, Visa, Discover
AE, MC, Visa, Discover

Returnable

30 days
anytime
15 days
30 days
14 days
30 days

Subjects

BIP
54 main groups
unknown
192 main groups
200 / 6300 groups
BIP

Search

Best
Keyword
Basic
Very Good
Very Good
Keyword

Detail

Best
B&N subjects
Basic
Basic/One Subj
List only
BIP subjects

Annotations

Best
some
None
170,000
None
28,000

Evaluations

Exceptional
None
None
Yes
None
Yes

Features

Notification
Min Notification
Free Shipping
Worldwide
Huge Inventory
Real Inventory

Response

5-15 sec.
15 sec.
35 sec.
85 sec.
20-25 sec.
20-35 sec.

Server

Secure
Secure
Secure
CyberCash
Secure
Secure

Cookies

Yes
Yes
Mandatory
Mandatory
No
No

Privacy

By Request
No
No
No
No
Yes

COMPANY

Amazon

Barnes/Noble

Bigwords

Buy.com

Powells

Wordsworth

*Liberties has not answered any email we sent to their site, soinformation about the site is liimited.

Company: The main home page of U.S. online bookstores thatsell New or New/Used books.

Search: The advanced book search page of eachbookstore.

Telephone: Except for Bookserve, a virtual only bookstoreexpects you to order online. A walk-in bookstore allows phoneorders.

Virtual: Virtual only implies that the bookstore is a bookbroker with limited physical inventory, no actual walk-inlocation.

New / Used: If a bookstore does not discount, the usedbooks in stock are normally discounted. Out of Print (O.P.) books maybe available for an additional fee.

Number of Titles: The number of book titles in thebookstore's database, not necessarily on hand.

Discount: Inventory wide bookstore discounts for Hardbacks/ Softbacks, may be up to 40% for best seller titles. Special orderbooks and out of print books are not normally discounted. A sales taxmay apply those who live in the home state of the bookstore.

Members: Special member discounts and benefits mayapply

Shipping: The minimum charge for a bookstore to ship onebook the slowest way within the U.S.

Credit Cards: Which credit cards are acceptable to thebookstore.

Returnable: The bookstore returns policy for unwantedbooks. Certain kinds of books like textbooks may not bereturnable.

Subjects: The most comprehesive subject category scheme fora bookstore is the full Books in Print implementation

Search: Each bookstore allows a basic search by title andauthor. True search by BIP subjects for BIP bookstores only.

Detail Screen: Each title has a basic detail screen withtitle, author, price, publisher, publication date, ISBN, and binding.Other items like page count, physical size, user evaluations, andwhether subject categories are included or not are optional.

Annotations: Valuable descriptive comments found forpopular book titles on the bookstore's detail screen.

Evaluations: A bookstore may allow users to comment andrate the books they have read for the benefit of potentialbuyers.

Features: If your book search fails for a title, abookstore may be able to send you e-mail later when the searchcriteria is met.

Response Time: Done with a 33.6K modem at lull and peaktimes. They should be considered as relative values.

Server: With Netscape Navigator you can tell if you have asecure link by examining the key in the lower left corner of yourbrowser window. If the bar disappears, the link is secure. If youdon't see the key, the browser may not support the Secure SocketsLayer (SSL).

Cookie Demerits: Privacy sdvocates have pointed out thepotential for abuse present in the use of the MagicCookie file usedby many sites. Many large bookstores use these cookies.

Privacy Protection: Because of the strong potential formisuse of private information, we believe it is important for anonline bookstore to post a strong policy in writing for a guaranteeof privacy. To qualify for a "Yes" the merchant must state in someway on the site that customer information will never be used outsidetheir company. In is common in the mail order and telemarketingbusiness for companies to sell, rent and trade lists. Ånotherpractice that we do not rate at this point is one called profiling inwhich a composite is created based on a buyers interests deduced byspecial software that follows your actions as you navigate thewebsite.

Caveat: The CDs and databases used by bookstores that contain bookdata vary widely in what information is included for any given title.At a minimum the best CD may have no author, binding or subject andonly an abbreviated version of the title. So if you know the exacttitle, use the basic form of that title in your first attempt to findthe book at an online bookstore. A book that has gone through severaleditions may have several different ISBN numbers, one for eachpublisher, edition, and binding.

 

BigBookstores ·MidsizeBookstores ·Bookstorelists ·Antiquarian Books· Bargain Bookstores· Foreign Books· Book Publishers· Book Reviews· Libraries· Book GossipBestseller Lists· SpecialtyTitles ·Cribsheet· Bookstore FAQ

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